The revenue you don't see leaving
Valid subscribers silently churn every month. Not because they cancelled, but because a card expired or a bank flagged a charge. Most teams don't notice until the MRR chart dips.
Three steps. Zero friction.
We plug into Stripe and handle the rest.
Step 01
Detect
A payment fails. We pick it up instantly via Stripe webhooks. No polling, no delay.
Step 02
Communicate
Your customer gets a branded email with a secure, one-tap link to update their card.
Step 03
Recover
They update their card on your domain. We retry every open invoice on the spot — no waiting for Stripe's next scheduled attempt.
Update your payment method
Your Visa ending in 4242 was declined. Pop in a new card and we'll keep your subscription rolling.
Card number
Card details go directly to Stripe. We never see them.
"Doesn't Stripe already do this?"
Stripe Smart Retries handles the technical retry. We handle the part Stripe doesn't.
Stripe Smart Retries
The technical retry
- Re-attempts the card on file on Stripe's schedule
- Decides when to give up
- Surfaces decline-reason codes
Works perfectly when the issue is temporary. Can't fix expired or replaced cards on its own.
RecurMend
The customer outreach
- Branded email to the customer the moment a payment fails
- One-tap magic link to update the card (no login required)
- SMS escalation on Growth and Scale
When the customer updates their card, we trigger an immediate retry on every open invoice.
Stripe handles the retry that keeps trying the same card. We handle the prompt that gets a new card on file when retrying won't help. More on how Stripe failed-payment recovery actually works →
Why RecurMend
Built for subscription businesses that want measurable recovery without giving up a cut of their revenue.
Starting at $65/mo. Never a revenue cut.
Flat monthly fee. What you recover is 100% yours.
Live in minutes, not weeks.
OAuth into Stripe and recovery starts on the next failure. No code changes, no migrations, no engineering ticket.
Proof built in.
Holdout-group measurement from day one. See your exact recovery lift with real statistical confidence.
Your brand, not ours.
Your logo, your colors, your tone of voice. Your customers see you, not a third-party recovery tool.
Where we fit
A focused tool for the recovery-communication layer. Not a billing replacement, not a churn-deflection app.
| RecurMend | Churnkey | Stunning | |
|---|---|---|---|
| Recovery emails | ✓ | ✓ | ✓ |
| Branded card-update page (custom domain) | ✓ | ✓ | ✓ |
| SMS recovery | Growth+ | ✓ | ✓ |
| Cancellation flow / churn deflection | — | ✓ | — |
| Pricing model | Flat from $79/mo | Tiered ($250+/mo) | Scales with MRR |
| Holdout-group lift measurement | ✓ | — | — |
Different products, different tradeoffs. We picked recovery communication done well — predictable flat fee, tight scope, lift measurement built in from day one. RecurMend vs Churnkey · RecurMend vs Stunning.
What we don't do
Payment retry schedule
Stripe's retry engine decides when to re-attempt the failing card. We don't change that — Smart Retries keeps running, we layer outreach on top.
Cancellation deflection
Save flows, exit surveys, discount offers — different product category.
Subscription billing logic
Your existing Stripe setup keeps working. We add outreach on top.
Revenue analytics
Revenue dashboards, MRR forecasting, customer cohorts — separate BI category. We surface recovery analytics only.
Revenue cut
Never. Flat fee on every tier. What you recover is yours.
Pre-failure prevention
Card-number refresh and fraud screening stay Stripe's job. We step in after the failure.
Got questions?
Frequently asked questions
Be first to know.
Join the waitlist. We'll notify you the moment RecurMend is live on Stripe.