They didn't cancel — their payment failed.
When a card expires or a charge is declined, that customer just slips away — no cancellation to catch, no decision to win back. Most teams find out when the MRR chart dips.
From failed charge to paid invoice
Connect Stripe once. We handle every step after that.
Step 01
A payment fails
A charge declines. We see it the moment it happens through your Stripe connection and start the recovery sequence. Nothing to set up or build on your end.
Step 02
They hear from you
Your customer gets a branded email (plus optional SMS on Growth+) with a one-tap link to fix their card. It comes from you, not from us.
Step 03
You get paid
They update their card in one tap, and we retry their open invoices right away. No waiting for Stripe's next scheduled attempt.
Why Mendworthy
Four reasons it's an easy yes.
Keep 100% of what you recover.
A flat monthly fee, never a percentage. Whatever you win back is yours to keep.
Live in about two minutes.
Connect Stripe with one click and recovery goes to work — on recent failures, plus every new one. No SDK, no migration, and it never touches your billing logic.
Proof, not a vanity number.
Holdout-group measurement on every plan. We hold back a control slice of failed payments, so the lift you see is real — not a number we made up.
Your brand, start to finish.
Your logo, your colors, your domain. Customers see you, right when they're deciding whether to stay.
"Doesn't Stripe already do this?"
Stripe Smart Retries handles the technical retry. We handle the part Stripe doesn't.
Stripe Smart Retries
The technical retry
- Re-attempts the card on file on Stripe's schedule
- Decides when to give up
- Surfaces decline-reason codes
Works perfectly when the issue is temporary. Can't fix expired or replaced cards on its own.
Mendworthy
The customer outreach
- Branded email to the customer minutes after a payment fails
- One-tap magic link to update the card — no login required
- SMS follow-ups on Growth and Scale
When the customer updates their card, we trigger an immediate retry on every open invoice.
Stripe keeps retrying the same card. We get a new card on file when retrying won't help. More on how Stripe failed-payment recovery actually works →
Flat pricing. No revenue share.
Three tiers, billed monthly or annually. You pay the same whether you recover $100 or $100,000. Every plan comes with a 14-day free trial.
Where we fit
A focused tool for the recovery-communication layer. Not a billing replacement, not a churn-deflection app.
What sets us apart
Flat fee
No percentage of recovered revenue, ever.
Holdout lift
Measured against a control group on every plan.
Purpose-built
Recovery is the whole product, not a side feature.
What we don't do
Change your retry schedule
Stripe decides when to re-attempt the failing card. Smart Retries keeps running; we layer outreach on top.
Cancellation deflection
Save flows, exit surveys, discount offers — a different product category.
Touch your billing logic
Your existing Stripe setup, subscriptions, and prices keep working exactly as they are.
Revenue analytics / BI
MRR forecasting and cohort dashboards are a separate category. We surface recovery analytics only.
Take a cut
Never. Flat fee on every tier. What you recover is yours.
Pre-failure prevention
Automatic card-number updates and fraud screening stay Stripe's job. We focus on recovering the payments that do fail.
Got questions?
Frequently asked questions
Stop losing customers you already won.
Join the waitlist and we'll tell you the moment Mendworthy is live on Stripe.